JOB POSITION

Our management is looking for

applicants for the aftersales manager

JMB aircraft factory is located at Nadrazni 635, Chocen 56501, Czech Republic.
JOB LOCATION
Aftersales or service manage with background experience in aviation ot automotive industry.
CANDIDATE PROFILE
A customer facing role to lead and manage operational delivery of the aftersales team.
POSITION INFORMATION

Aftersales Manager

We are successful company producing ultralights aircrafts with progressive production and orders sold-out aircrafts, to strengthen our team, we are looking for a new colleague for the position of Aftersales Manager.

This position will be focused on leading the operational delivery and customer management of the aftersales team to ensure and efficient and profitable business unit. The team are focused on the installation, service and repair of an ultralight aircraft.

What are we looking for:

  • aftersales / service manager fully fluent in English and Czech languages,
  • operational leadership and delivery of an aftersales team within an aviation industry,
  • a customer facing role to lead and manage the operational delivery of the aftersales team,
  • aftersales team is responsible for providing Service and aftersales support to a growing producer based within the Czech republic,
  • running a team of 4 service technicians,
  • oversee the implementation of service plans,
  • maximise customer satisfaction, operational delivery and profitability,
  • manage warranty risks,
  • accurate documentation of service operations, their records and data analysis are an integral part, so you will support the continuous development of these tools in an appropriate way.

What do we offer:

  • successful, established, professional aviation product development and manufacturing business,
  • salary commensurate with experience,
  • international management,
  • the possibility of obtaining a pilot’s license under favorable conditions and possibility of renting an aircraft,
  • notebook & mobile phone,
  • annual,loyalty, inovation rewards,
  • corporate events, sightseeing flights for family members.

Who is the position suitable for:

  • if you are originally trained as an aviation mechanic / technician that would be preferred but if not, it is expected you will be able to demonstrate strong technical knowledge,
  • if you are confident and professional communicator and have strong customer management skills,
  • if you are well-organised and be able to plan effectively to successfully deliver an efficient and effective aftersales service,
  • if you have good IT skills to appropriate maximise the use of data to support decision making

Are you interested in this offer? Please send your CV to our HR manager and we will make sure to reach out to your at our earliest convenience.

Let’s talk!


JMB Aircraft s.r.o.

Nadrazni 635, Chocen 56501
www.jmbaircraft.com

HR manager
Mrs. Hana Holmanova
+420 725 170 766
cv@jmbaircraft.com

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